These Terms & Conditions (“Terms”) govern access to and use of Parcelyst (the “Service”). By creating an account or using the Service, you agree to these Terms.
1.Who we are and how to contact us
- Service:
- Parcelyst
- Website:
- www.parcelyst.com
- Contact:
- info@forgefreelancesolutions.com
2.Eligibility and business use
The Service is intended for business users. You're responsible for ensuring anyone using your account complies with these Terms.
3.Your account
- You must provide accurate account information and keep it up to date.
- You're responsible for keeping your login details secure and for all activity under your account.
- If you suspect unauthorised access, contact us promptly.
4.Subscriptions, billing, and payments
- Paid plans (if applicable) are billed via Stripe.
- Fees (and billing frequency) are shown at checkout or inside the Service.
- Unless stated otherwise, fees are non-refundable except where UK law requires otherwise.
- We may change pricing or plan features; if changes affect you, we'll provide reasonable notice.
5.Free tier and data retention
- We may offer a free tier.
- We may retain your data while your account remains active, including free-tier accounts.
- You can request deletion of your data by emailing info@forgefreelancesolutions.com.
6.Integrations and third-party services
- The Service may connect to third-party services such as Google Drive, Google Sheets, Airtable, and Discord, and may use third-party providers for hosting, email delivery, background tasks, and AI features.
- You authorise us to access and process data from connected services only as needed to provide the Service.
- You are responsible for complying with your agreements with those third parties.
- Third-party services may change or become unavailable; we're not responsible for third-party outages or changes.
7.Acceptable use
You must not:
- Use the Service unlawfully or to infringe others' rights
- Attempt to bypass security, probe, scan, or test vulnerabilities
- Interfere with the Service's operation (e.g., overload, spam, or abuse)
- Upload or transmit malware or harmful code
- Access or use data you don't have permission to access
We may suspend or terminate access if we reasonably believe there's misuse.
8.Your content and data
- You retain ownership of your content and business data.
- You grant us permission to host, process, and transmit your data to operate the Service (including through our service providers).
- You confirm you have the rights and permissions needed to provide any data you sync or upload.
9.AI features
If you use AI features:
- Inputs you submit may be processed by third-party providers to generate outputs.
- AI outputs can be incorrect; you're responsible for verifying them before relying on them.
10.Intellectual property
- We (and our licensors) own all rights in the Service, software, branding, and related materials.
- You may not copy, reverse engineer, or resell the Service except as allowed by law or with our written permission.
11.Availability and changes
- We aim to keep the Service available but do not guarantee uninterrupted operation.
- We may update, modify, or discontinue parts of the Service over time.
12.Suspension and termination
- You can stop using the Service at any time.
- We may suspend or terminate your access if you breach these Terms, if required by law, or to protect the Service and other users.
- On termination, your right to use the Service ends. Data handling follows our privacy policy and your deletion requests.
13.Disclaimers
To the maximum extent permitted by law:
- The Service is provided “as is” and “as available”.
- We don't guarantee the Service will meet all requirements, be error-free, or that integrations will always work.
14.Liability
Nothing in these Terms limits liability for fraud, fraudulent misrepresentation, or anything else that cannot be limited under UK law.
Subject to that:
- We are not liable for indirect, consequential, or special losses (e.g., lost profits, lost revenue, business interruption).
- Our total liability for claims relating to the Service is limited to the amount you paid us for the Service in the 12 months before the event giving rise to the claim (or £100 if you're on a free tier), to the extent permitted by law.
15.Confidentiality
If you share non-public business information with us (e.g., during support), we'll treat it as confidential and use it only to provide the Service, unless disclosure is required by law.
16.Changes to these Terms
We may update these Terms from time to time. We'll post the updated Terms on parcelyst.com and update the effective date. If changes materially affect you, we'll provide reasonable notice.
17.Governing law
These Terms are governed by the laws of England and Wales, and disputes will be handled in the courts of England and Wales.
18.Contact
Questions about these Terms: info@forgefreelancesolutions.com